They charge low usage fees and administrative fees even though their web site states otherwise as of July, 08. Customer Service is poor and connect time ins long. My plan started out with no additional fees and soon after the fees appeared. I called customer service and got transferred from rep to rep only to have the problem unresolved. They could not care less. On the plus side of things sound quality is pretty good, but this does not make up the fees and service. If you do your research you will fine Everdial does not even make the top ten service providers there is a good reason - they are a ripoff
Newark, New Jersey
Misrepresentation and no communication
Primus has been one failure after another. I hope this helps people learn from my mistake. I signed up with with for our company but the "catch" was I needed phone service by the 15th. I begin following up on the 10th, no return calls from them until the 14th when I learned they just submitted the order (this was over 20 days after the contract was signed). 20 days later I still have no phone service, we recieved the phones but no information on how they work or how to program them and no one returning our calls, even after submitted on cancellation letter. Save your time and money and try anyone else.
Stone Mountain, Georgia
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